Indiana Members Credit Union Selects Lumin Digital As Digital Banking Solution For Enhanced Member Experience

Indiana Members Credit Union (IMCU), located in Indianapolis, IN, has selected Lumin Digital (Lumin) as its new platform to improve user experience and strengthen security.

IMCU wanted a modern, intuitive, and efficient digital banking solution to provide its members with a more accessible and user-friendly banking platform. By choosing Lumin as its provider, IMCU will benefit from its comprehensive, cloud-native platform designed to streamline processes and increase user engagement. Meanwhile, IMCU's members will enjoy enhanced features such as gamification, robust risk management to safeguard against cyber threats, and a uniform experience across all devices. The platform's mobile-first, user-centric approach simplifies financial management for users while increasing operational efficiency.

"As the banking industry undergoes rapid changes, financial institutions must evolve to match their members' shifting needs," said Kelley Michalik, Chief Commercial Officer at Lumin Digital. "We are pleased to have Indiana Members Credit Union join the Lumin Digital community as it aims to offer efficient, scalable solutions to remain competitive in the digital world."

"Lumin stood out as a partner because of its cloud-native design ensuring top-tier reliability and scalability for our users," said John Newett, CEO of Indiana Members Credit Union. "Our members' needs are at the forefront of our business, and we are excited to continue evolving with such a strong online and mobile banking solution provider."

This transition provides IMCU with a seamless and secure digital banking experience for its members with regular service upgrades, ensuring it remains competitive as new technologies emerge.